Genuine, flexible NDIS support for people with disabilities.

The National Disability Insurance Scheme (NDIS) is a federal government scheme that revolutionised disability support services in Australia. It supports Australians with a permanent and significant disability to live independently, build skills, and participate fully in their communities.

Unlike previous systems, the NDIS gives you genuine choice and control over your supports. You decide who provides your care, how it's delivered, and when it best suits your lifestyle. This means you can select disability services that align with your goals, preferences, and daily routines.

Through your NDIS plan, you can access a wide range of quality support including assistance with daily tasks, personal care, community activities, health and therapy services, assistive technology, and accommodation options. Some participants also choose to engage support coordination to help navigate their plan and connect with providers, though many feel confident managing their supports directly with their chosen providers.

The NDIS gives participants the certainty that they will receive support for their lifetime, adapting as your needs and goals evolve. At Australian Instant Care, we help Melbourne participants make the most of their NDIS funding by providing flexible, compassionate care that empowers you to live life your way.

To access NDIS support, you must be an Australian citizen or permanent resident under 65 years of age. Eligibility for NDIS funding depends upon specific conditions set by the NDIA (National Disability Insurance Agency). If you're unsure about your eligibility, Local Area Coordinators (LACs) are designated contacts who can assist with your NDIS application and help you access support.

Your NDIS plan can cover a wide range of personalised support options. The right service provider will work with you to access NDIS services that match your NDIS goals and circumstances, whether you have complex needs or are looking for support in specific areas of your life.

The NDIS supports people through funding for various service categories, including:

• Daily activities support - assistance with personal care, household tasks, and everyday routines that help you maintain your independence
• Daily living skills development - programmes focused on building your abilities in cooking, budgeting, communication, and other skills for independent living
• Therapy services - physiotherapy, occupational therapy, speech pathology, and other therapeutic interventions
• Assistive technology - equipment like wheelchairs, hearing aids, and communication devices that support your independence
• Transportation support - helping you travel to places you cannot reach by other means
• Community participation - funding for participation in sports, events, or other social activities that help you stay connected with others and build meaningful relationships in your community
• Home modifications - changes that improve accessibility and safety in your home environment
• Support for families - including respite care to provide primary carers with necessary breaks and time to recharge
• Employment support - assistance with finding and maintaining employment that matches your skills and interests

At Australian Instant Care, we specialise in daily living support and community participation services. Whilst we don't offer all the services listed above, we help our clients understand what's possible through their NDIS plan and can connect you with the right providers for supports outside our scope. Our focus is on the supports that align with your personal goals and help you live more independently.

You can submit an Access Request Online through the My NDIS portal. Local Area Coordinators (LACs) are also available to assist with your NDIS application and guide you through the process of accessing support.

We take a genuinely personal approach to disability support services. As a trusted NDIS provider Melbourne that passionately serves those within the area as well as in the surrounding suburbs, we go beyond simply matching you with NDIS support services. We match you with people who genuinely care.

Our experienced support workers are chosen for their empathy as much as their expertise, creating lasting relationships built on trust and understanding. This personalised support means you'll work with familiar faces who take the time to learn your preferences, goals, and routines.

Unlike larger disability services that can feel impersonal, we believe in open communication, flexibility that fits your life, and consistent care from support workers who know and respect your needs. Whether you're accessing our disability support services in the city or surrounding suburbs, you'll receive the same quality, compassionate approach that sets us apart.

Getting started with our disability support services is simple. Whether you're seeking support for yourself, a loved one, or someone you care for, our Melbourne team is here to help.

As a registered NDIS provider Melbourne participants trust, we work with all plan types—whether you're self-managed, plan managed, or NDIA-managed.

You can reach us by calling 1300 296 250 to speak with our friendly team directly, or submit an enquiry through our website. We'll get back to you as quickly as possible to discuss your needs, answer any questions, and explain the services provided through your NDIS plan.

During our initial conversation, we'll take the time to understand your NDIS journey so far, your goals, preferences, and what personalised support would look like for you. From there, we'll work with you to match you with the right support workers and services that fit your lifestyle. There's no pressure—just genuine, helpful guidance to make the process as straightforward as possible.

Absolutely. Life changes, and so can your supports. We offer flexible schedules and adaptable services so you always benefit from the right kind of help when you need it most. Whether your circumstances shift or your goals evolve, we work alongside you to adjust your support accordingly.

Yes, we're a Melbourne-based NDIS provider supporting participants across the city. Our local team understands the Melbourne community and can connect you with services and activities close to home.

We provide clear guidance and resources to help you navigate your NDIS plan with confidence. Our team can explain your funding categories, connect you with Local Area Coordinators, and point you towards helpful tools like the My NDIS portal. We're here to make the NDIS easier to understand, so you can focus on achieving your goals.